Twitter Talk – January 29, 2010

Here’s what I’ve found interesting in the “Twitter-sphere” this past week.  Click on the links to read the original article or post:

RT: @fpbowen WFP Survey finds number of women in top jobs at largest companies has stalled:http://bit.ly/bOgn5m

[Not employment related but interesting just the same...] RT: @globeandmail Muslim basketball player fails to overturn headscarf ban http://tgam.ca/HR9

RT @firstreference: An aging workforce: the legal issues (Part I)http://bit.ly/61rkZH

RT @OmarHaRedeye: “The 5 groups that experience the most discrimination in the workplace” http://bit.ly/7dmpKp This shouldn’t be a surprise.

Should religious symbols be banned in the workplace?http://chilp.it/410874

Have a great weekend!

The crucial importance of note-taking when dealing with workplace human rights issues

We all write notes for ourselves at some point or another, for one reason or another.  Whether it be a ‘to do’ list, a goal list, a diary entry of what we did that day or a reminder to pick up eggs at the store, notes help us in innumerable ways in our daily lives.  Notes are also critical in our work lives as well.   They keep us on task.  They help us remember what has been said or done in the past.  They establish expectations.

Yes, notes are important for a whole host of reasons, both personal and professional, but from my perspective they are absolutely critical if you, as a manager/supervisor/employer become aware of a potential human rights issue in your workplace.  By writing down what an employee has told you they have concerns about and what you did in response along with relevant dates and times and places, notes become key defense tools should questions ever be raised down the road about whether management appropriately handled a human rights issue, regardless of what it relates to.  

Created pre-complaint, notes are often considered to be one of the most reliable pieces of evidence to be considered during a formal process.  Certainly, when I am brought in to investigate a complaint I ask everyone and their dog if they made notes and I ask to see them right away.  Often, the notes can short-circuit the investigation process, making it more efficient than it would have been without them.  For example, let’s say  a complainant employee is contending that they told their manager they were being subjected to racially-based harassment and the manager did nothing in response.  Let’s also say that when I interview that manager, the manager recalls a conversation with the employee and also recalls going to the accused employee to tell them to stop their inappropriate conduct but she has not a single note of any of this.  Now, I have a credibility issue I have to resolve.  Who do I believe, the complainant employee or the manager?  I then have to embark on asking a whole bunch of questions of potentially a whole bunch of people to learn about the complainant employee and the manager so that I can then step back at the end of the investigation and make a call as to whom, of the two, is the most believable.  If, instead, that manager had notes, the situation is much different.  I can then focus on the notes and go back to the complainant employee and ask them specific questions flowing from those notes.  The manager’s credibility is enhanced by those notes.  That is not to say that the credibility question is a slam-dunk in favor of the manager but it is certainly miles ahead from where it would have been without the notes.

When it comes to defending the actions that you, as a business took, regarding a human rights issue raised in your workplace, you never want to be left in a position where you have to reconstruct events or have to rely on memories that, for most people, are notoriously unreliable.   The jigsaw puzzle type of analysis that has to be done when no notes exist leave an organization very vulnerable from a liability management perspective.

So, my advice is no matter how seemingly insignificant an employee comment or concern made to you about a potential human rights issue might appear at the time, write it down.  Remember that age-old, but oh so still relevant saying — an ounce of prevention is worth a pound of cure.

Lessons to be learned from the Siloam Mission resignations

In this past weekend's edition of the Winnipeg Free Press, Gordon Sinclair Jr.wrote an article called "When personal is so much more".  It was a piece addressing the fall-out from the alleged affair between Siloam Mission's CEO and Director of Communication and Development, both of whom recently resigned their positions and left the organization.  It's a sad tale, as sometimes occurs when two people in a workplace become intimately involved and the relationship fails to work out.  But, as is often the case when things go terribly wrong in a workplace, there are important lessons that can be learned. 

picture of old text book with pair of glasses sitting on topLESSON #1: human rights legislation does not look to stand in the way of consensual sexual relationships between persons in the same workplace.  Employers need to understand, though, that there are risks that may be run in situations where the people involved in an apparent consensual relationship are of differing levels of authority or power in the workplace. 

LESSON #2: a person in a position of power who engages in a sexual relationship with a subordinate risks a negative inference being made against him or her that the relationship was not truly consesual simply by virtue of the fact that they have authority over the other person in the workplace.  In other words, the assumption will be that the subordinate felt pressured or otherwise obligated by virtue of the work relationship to enter into the sexual one.  As a result, the law places a high degree of responsibility on the person in the "power position" to ensure consent.  Because of the view the law takes of supervisor-subordinate intimate relationships, it is very difficult for the person in authority (and the employer) to defend against a subsequent harassment complaint by the subordinate employee if the relationship goes in the tank.

LESSON#3: An office romance between individuals of differening power can also create other problems for an employer.  The person in authority may find themselves in a conflict of interest in the sense that they are now unable to make rational and reasonable decisions relating to the person they were involved in the relationship with.  At the very least, there will be an appearance of a conflict of interest. In addition, the person in authority will be in a prime position to retaliate against the person they were involved in the relationship with, should they decided to react in that fashion.  Retaliation can, in these types of circumstances, be viewed as a specific form of sexual harassment.

LESSON#4: Openly romantic relationships can contribute to a poisoned work environment for other employees.  For example, if the people involved in the relationship are explicit in their sexual conduct in the workplace, this can cause tremendous discomfort for others in the workplace, leading to a broader-based harassment claim.  Alternatively, should problems in the relationship occur and spill out into the greater workplace, this can, again, impact others.

What to take from these lessons?

It is important for workplaces to recognize that their employees may develop romantic relationships with their co-workers.  That isn't something neatly within an employer's control.  What is in a workplace's control, though, is the measures it takes to prevent inappropriate supervisor-subordinate sexual relationships from forming and how it reacts when those relationships are discovered.  In my view, it is wise for employers to caution all persons in positions of authority against getting involved in romantic relationships with those they supervise.  It is good practice to stipulate that supervisors immediately disclose the development of such relationships so the employer can take appropriate steps to address the situation and limit its liability exposure.  Disciplinary consequences should be tied to the failure to make such a disclosure.  Alternatively, employers need to keep their eyes and ears open for signs that an intimate relationship may be occurring between a manager and employee to enable quick intervention.  In both situations, the employer would be best advised to remove the subordinate from the supervisor's authority right away. 

I certainly do not know what happened between the people involved in the Siloam Mission story.  Hopefully, though, the lessons that can be gleaned from the fall-out relating to that situation can serve to prevent such unfortunate circumstances from occuring in your workplace.

I'd be interested in hearing any stories you have about how your workplace handles office relationships. 

Thankful thoughts for 2009

 
A number of years ago now, my husband and I started an annual tradition of reflecting on what we had accomplished individually and as a family over the course of the past year, what we were thankful for overall, and then we set out goals for the year that was ahead.  We set aside time in [...]

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My picks for the 2009 CLawBies

I like December for a lot of reasons.  No, the Manitoba "dry cold" is not one of them, but the fact that it is CLawBie nomination time definitely is!  Long-time readers will know that the CLawBies are the Canadian Law Blog Awards initiated by Steve Matthews of Stem Legal back in 2006.  In December of every [...]

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Twitter talk – November 27, 2009

It's been a while since I've posted about the talk on Twitter but there have been a lot of interesting articles and posts I've been mentioning that I thought readers of this blog would want to know about.  Here goes:
Does the Cdn legal profession discriminate against 'visible minorities'? http://chilp.it/?bb431e
Ideas on creating accommodating wkplaces for [...]

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Pregnancy discrimination in the workplace still a very live issue

In a recent Globe and Mail article discussing a similarly recent decision of the Human Rights Tribunal of Ontario relating to a young woman who had been fired by her employer after finding out she was pregnant, the following advice was given:

"…it's wise for women to think strategically about when to disclose a pregnancy to [...]

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Top 100″ish” Employment Law Blogs for 2009

I am always amazed at bloggers who take the time to put together lists of useful information and then publish it so the rest of us can learn. 
Molly DiBianca, a lawyer at US law firm Young Conaway Stargatt & Taylor LLC and contributor to the engaging Delaware Employment Law Blog is one of those fabulous list-makers.  [...]

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Lack of accommodation on return to work has food service company eating crow

In Tofflemire v. Metro (Windsor) Enterprises Inc., the Human Rights Tribunal of Ontario examined the efforts made by a food and drink services company to accommodate a long-serving employee upon his return-to-work after having a heart transplant.  The Tribunal determined that the company's efforts were woefully inadequate and awarded damages to the employee as a result.
The Facts
Mr. [...]

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Conference reflects on Equity in the Workplace

Those of you looking for an interesting conference to attend this month will want to check out the University of Western Law Lecture and Conference.  The theme of this year's Conference is "Equity in the Workplace: Twenty- Five Years after the Abella Report."
 
Michael Lynk, Professor in the Faculty of Law at The University of Western and [...]

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